Bookings
Clients
| Name | Channel | Total Bookings | Loyalty | Last Booking | ||
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Manual Phone Entry
Settings
General
Business identity and basic operational settings
Choose light, dark, or system-matched theme
Select your accent color across the interface
Upload your business logo (max 2MB, PNG/JPG/SVG)
Displayed in the header and on your booking page
Default currency for invoices and display
Used for slot recommendations and calendar conflicts
Block time slots (e.g., lunch) from recommendations
Account
Your personal account and security settings
Displayed in the sidebar and in conversation threads
Update your login password
Notifications
Control how and when you receive alerts
Receive an email when a new booking is created
Play a sound for new messages and bookings
Send automated reminders via WhatsApp before bookings
Send a review request 2 hours after booking ends
Your direct Google review link
Integrations
Connect third-party services and manage API credentials
Connect Facebook, Instagram, and WhatsApp via Meta
Connect your own WhatsApp Business account. Messages are sent from your phone number — you pay Meta directly for usage. See WhatsApp pricing →
WhatsApp Flows
WhatsApp Bot Setup
Configure the minimum settings to start receiving WhatsApp messages.
This message is sent when a customer starts a new conversation.
Language used for automated responses.
Sync bookings with Google Calendar to automatically add events
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Automate fiscal-compliant invoicing for your bookings
AI
Configure AI chatbot behaviour and automation
Enable the conversation inbox for message management
Upload a PDF with your business info, services, and FAQs. SkedAI will use this to answer customer questions (Pro tier).
Get notified when a client requests to speak with a person via WhatsApp/SMS.
Select languages SkedAI can use to communicate with clients.
Booking
Configure your booking flow, services, and staff
Define the services you offer and their pricing
Manage team members and their availability
Allow clients to book appointments via your public page
Default expiration time for reschedule proposals sent to clients
Import your existing client list from CSV or Google Contacts
Existing clients are matched by phone number. Duplicates are updated. Download CSV template →
Billing
Subscription, invoicing, and payment settings
Free Free Plan
Country for tax calculations on invoices
Your business VAT identification number
Prefix for generated invoice numbers
Privacy & Compliance
Data protection, GDPR rights, and compliance tools
Download all your workspace data in JSON format, including contacts, bookings, and conversation history
Review our policies and compliance documentation
Permanently delete your workspace, including all contacts, bookings, and message history (GDPR Article 17 — Right to Erasure). This action cannot be undone.